Tenant Guide

Costs & Fees

You will pay your rent on a monthly basis in advance. The rent will be collected by Direct Debit or standing order. If your company is paying for your accommodation we will discuss various payment options directly with them.

Tenants will pay a non refundable administration fee of £150 per person. This fee covers all administration involved with the referencing and set up of the new tenancy agreement. Guarantors will be required to pay £100 per guarantor. All tenants aged 18+ living in the property must be reference checked and named on the tenancy. If only one tenant is applying to rent you will also be required to pay a holding deposit of £200 which will be deducted from the first months rent and bond.

Before you move into the property you will be required to pay one month's rent in advance and a bond which is normally equivalent to one month's rent (this is refunded at the end of your tenancy subject to the condition of the property) and the administration/reservation fee as detailed above. Please see example below based on one tenant:

Rent - £550

Bond/Security Deposit - £550

Administration Fee - £150

Total - £1250

The above example is based on a property priced at £550 per calendar month with no pets and no guarantor.

Your bond/security deposit will be higher if you intend to keep a pet in the property. The charge is an additional £150 which will be classed as a pet bond and will be returned at the end of the tenancy subject to the condition of the property.

Some Landlords will request a higher bond/security deposit, this will be shown on the property detail screen and will also be discussed prior to you reserving the property.

The rent and bond must be paid by bank transfer at least two days before the tenancy commences, we will provide bank details and a reference number during the application process.

For a full list of all fees payable please download our tenant fee rate card.

For further details contact one of our branches.

Deposit Protection

Deposit Protection Scheme

You will pay a security deposit before you move into a property.

This deposit will be used to pay for any damage at the property or any arrears which may be due at the end of the tenancy.

The deposit will be refunded at the end of the tenancy as long as the property is returned in the same condition, apart from fair wear and tear. We use the DPS - Deposit Protection Service to protect tenants deposits.

From 6th April 2007 the government introduced the tenancy deposit scheme, which all landlords and letting agents must use as a legal requirement when taking tenants deposits. The legislation aims to ensure that tenants who have paid a deposit to a landlord or letting agent and are entitled to receive all or part of it back at the end of that tenancy, actually get it.

If your landlord is managing the property they will protect your deposit in a government approved scheme, please ask our agents for further details.

Online Payment

All online payments are now handled via our dedicated tenancy administration web site, please click the logo below to visit Tenant Contact to make your secure payment.

Visit Management Centre

Apply to Rent

Once you have decided to rent a property with Watson & Jackson you must contact us to make the initial reservation and pay the necessary administration fee - please see costs & fees for full details.

You will then need to complete the online tenancy application.


Management Centre

If you rent a property which is managed by Watson & Jackson you will have access to our 24 hour online tenancy management centre. You can make rent payments, report maintenance, renew your tenancy and much more. 

If your landlord is managing the property they will provide contact details and instructions for reporting repairs and maintenance and you should not use the tenancy management centre.

Visit Management Centre